When Ray Kroc looked to expand his restaurant business beyond just a few stores and into a larger franchise he would face several challenges in delivering a consistent standardized product on a larger scale. One challenge was labor — if
Category Archives: Leadership
About 12 years ago I was working as a consultant (Novell, WINNT/2000, Citrix, etc. were big technologies at the time) and I became fascinated with ROI analysis and using it as a way to demonstrate the value behind various initiatives.
Doing my daily reading and I just came across this post at Harvard Business Review by Umair Haque which I wanted to pass on. Curiosity and reflection are two critical traits that are essential for effective leadership in my opinion. Too
What makes an IT department effective and agile? How can you let the stars on your team succeed while reducing gridlock and OPEX (operational expenses)? Jon Katzenback and Zia Khan have an intriguing post at Harvard Business Review on fast
Rob Livingstone spent the past 10 years as the CIO of Ricoh in Australia, and just left his CIO position to focus on launching a new consultancy focusing primarily on cloud computing. Rob also has a new blog on CIO
I’m not interested in what Lady GaGa or Kanye West are doing nor am I interested in hearing about mundane moments of people’s lives such as the texture of their scrambled eggs earlier this morning. There’s also the infamous